Privacy Policy

Effective Date: 2025-09-19

bioLytical Laboratories Inc. (“bioLytical,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use the bioLytical Platform, also referred to as bioLytical University, which is hosted on the Thinkific learning management system (the “Platform”).

By accessing or using the Platform, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information when you register, use, or interact with the Platform:

a) Personal Information

• Name, email address, and contact details

• Professional information (e.g., job title, organization)

• Login credentials and account profile details

b) Training and Certification Information

• Course enrollments and progress

• Test and certification results

• Feedback, comments, or interactions within the Platform

c) Technical Information

• IP address and device information

• Browser type, operating system, and access times

• Usage data, such as pages visited and interactions with content

d) Payment Information (if applicable)

If you pay for courses, payment details are collected and processed securely by Thinkific’s payment providers. bioLytical does not store your full payment card information.

2. How We Use Your Information

We use the information collected for purposes including:

• Providing access to training courses and certifications

• Tracking learning progress and issuing certificates

• Communicating updates, confirmations, or support responses

• Improving the Platform, content, and user experience

• Ensuring compliance with applicable laws and regulations

3. Sharing of Information

We do not sell your personal information. We may share your information in the following situations:

• Service Providers: With Thinkific and other trusted vendors who assist in operating the Platform.

• Certification Verification: With your employer or authorized parties, if certification verification is required.

• Legal Obligations: When required by law, regulation, or to protect the rights, property, or safety of bioLytical or others.

• Business Transactions: In connection with a merger, acquisition, or transfer of assets.

4. Data Storage and Security

Your information is stored securely by Thinkific and bioLytical. We implement administrative, technical, and physical safeguards to protect your personal data from unauthorized access, use, or disclosure.

Please note that no system can be guaranteed 100% secure.

5. International Data Transfers

As bioLytical and Thinkific operate globally, your data may be stored and processed outside your country of residence. We take measures to ensure that such transfers comply with applicable privacy laws.

6. Your Rights

Depending on your location, you may have rights under privacy laws, including:

• Accessing the personal information we hold about you

• Requesting correction or deletion of your personal information

• Withdrawing consent for certain processing activities

• Requesting a copy of your data in a portable format

To exercise your rights, please contact us at [email protected]

7. Retention of Information

We retain personal information as long as necessary to provide training, maintain records of certifications, comply with legal obligations, or resolve disputes.

8. Third-Party Services

The Platform is hosted on Thinkific. Please review Thinkific’s Privacy Policy for details on their data handling practices. Our Platform may also contain links to third-party websites; this Privacy Policy does not apply to those sites.

9. Children’s Privacy

The Platform is not intended for children under 16 years of age. We do not knowingly collect personal information from children.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Effective Date” revised accordingly.